Customer Testimonials in Broomfield CO
I had a great experience working with Alex Kelly at Land Rover Flatirons! He was super knowledgeable, easy to work with, and made the whole car-buying process feel comfortable and stress-free. He took the time to answer my questions and never made me feel pressured. I really appreciated how helpful and straightforward he was throughout the experience. If you’re looking for a car, I definitely recommend working with Alex!
Mark has been incredible! From the very first moment we walked in 6 years ago he was always here for us. After all these years we considered him a wonderful friend and we certainly love our cars.
We really enjoyed our experience with Mike and when the time comes we will reach out to him for our next Land Rover. He’s a true professional and incredibly knowledgeable about the product and the process.
Great experience working with everyone. Amanda was particularly helpful and accessible. I would highly recommend.
Land Rover and Amanda Montes have been amazing to work with! I purchased a vehicle from out of state which can create additional challenges, but I had a great experience and really appreciate the personal attention I received from Amanda and team to make everything as smooth and timely as possible.
It was a pleasure working with Amanda - we’re grateful for your responsiveness, attention to detail, and willingness to help coordinate everything from a distance. She even went above and beyond after the sale to track down the second key!!!
Thank you for making it such a great ... Read More DealerRater - Oct 30, 2026
I had emailed Amanda a couple weeks ago about trading in my car for a 2027 and she was so helpful, she sent me the cars that would fit my needs within minutes as well as monthly payment breakdowns. She was extremely helpful from the first email to the video on how to program my new car. I would highly recommend Amanda. I also would recommend Land Rover Flatirons to anyone looking for a new car. STAY AWAY FROM Denver Land Rover!
Customer friendly, no pressure and professional. Excellent experience yada yada yada yada yada yada yada
Dealership is very well appointed and Mike was super helpful in finding my perfect Range Rover. Very happy with his service
Mike took great care to find the perfect match- no pressure, super-responsive, and knowledgeable. Made the purchase stress-free and completely enjoyable! The entire team was professional and focused on delivering excellence.
I think the biggest compliment you can pass on is to say you felt understood and valued. My experience with Amanda met both of those criteria. She was also attentive and kind and I am so thankful that she was my conduit to owning such a cool vehicle.
Mike managed to find a path to obtain our very specific car specifications and was helpful and friendly throughout the entire process. It was great working with Mike and we can highly recommend him
Mike was great to work with - no pressure and answered all my questions. Helped us find the make/ model we were hoping to buy. All in all a great experience!
They were extremely friendly and the salesperson was extremely helpful and knowledgeable. I love my new car and would recommend this dealership to anyone.
I had a great experience at Land Rover Flatirons. From the moment I arrived, I was impressed with how well the dealership was set up. The facility was very nice, welcoming, and gave me the opportunity to see many of their vehicles and products on display.
Amanda Montes and Rocky were both extremely professional, knowledgeable, and helpful throughout my visit. They took the time to answer my questions and made the entire experience comfortable and enjoyable. I really appreciated their knowledge of the Land Rover brand and the level of customer service they provided.
Overall, I was very impressed with ... Read More DealerRater - Sep 9, 2026
My experience with Land Rover Flatirons was exceptional, especially thanks to Mike. His patience, thoughtful answers, and personal attention made the entire process feel easy. What really stayed with me was finding him at the door, ready to welcome me at both appointments. Those details are what luxury service should feel like.
Patrick made the finance experience equally positive. He carefully walked me through everything and helped me feel comfortable with each decision. I also appreciated the digital paperwork setup and reduced reliance on paper.
The showroom is beautiful and impeccably maintained and ladies, even the bathroom lighting deserves a ... Read More DealerRater - Sep 8, 2026
Love the vehicle, had a terrible experience with the finance person and the dealership.
Bought my Defender June 23, 2026. Land Rover Financial has still not received the title. We have not been able to license the car. Tags are outdated.
Land Rover Financial told me that they have contacted the dealership many times with no avail. We have submitted a formal complaint about this dealership to Land Rover USA.
Once the car was purchased the finance person would not return my calls. I had to call the main number to get any response to my questions.
Will be doing my Land ... Read More DealerRater - Sep 7, 2026
I purchased my Porsche about two weeks ago with Amanda, and I couldn’t be happier with the entire experience. She was extremely helpful and professional throughout the whole process, always staying in touch and making herself available to answer any questions I had, even after the purchase.
I’ve purchased several cars in the past, and I can honestly say I’ve never been treated this well during a car-buying experience. Amanda genuinely cares about her customers and went above and beyond to make the process smooth and enjoyable.
If you’re considering purchasing a car, I highly recommend ... Read More DealerRater - Sep 4, 2026
Mike was very helpful. Found us the model we needed, want out of his way to help us
Mike was courteous, professional and kind. Highly recommend this dealership and quality service provided here.
Mike is hands down the best! I’ll never buy a car from anyone else. He’s taken the time to get to know me and my family and always goes above and beyond.
Very professional. Mike found and delivered me a car that meets all my requests, on time. As I lived in Europe at time of reservation, Mike helped me by taking photos of the cars parking outside, explaining me patiently on the differences between models etc., and recommending me a model fitting my needs. He made sure I get the car upon my landing in CO, delivered the car to my home in Boulder and came a 2nd time to answer more questions I had on the many features of the car and shared some of his enormous knowledge. Mike is ... Read More DealerRater - Sep 2, 2026
Mike gave great customer service and follow up during and after the purchase. He helped as well with accessories that i bought after
Everyone at Flatirons was fantastic but especially Amanda! She was an absolute pleasure to work with.
I can’t say enough good things about Amanda M.! She went above and beyond to help my family and me find the right truck and get us a great deal. She was patient, helpful, and genuinely made us feel like she cared about getting us into the right vehicle—not just making a sale.
Also, a huge shoutout to Rocky for helping along the way and making the entire process feel smooth and stress-free. You both made what can normally be a stressful experience feel easy and enjoyable.
Thank you, Amanda and Rocky, for taking care of my family ... Read More DealerRater - Aug 15, 2026
I had an absolutely amazing experience working with Amanda Montes and genuinely cannot say enough good things about her. From beginning to end, Amanda was incredibly helpful, knowledgeable, and responsive. She made the entire car-buying process feel easy and comfortable, and anytime I had a question, she was quick to respond and always took the time to make sure I completely understood everything.
What impressed me most was how intelligent and knowledgeable she is about what she does. She was professional without ever making the experience feel overly formal or pressured. I never felt like I was simply being “sold ... Read More DealerRater - Aug 12, 2026
Really had a good experience working with Amanda. I was looking to replace my Tesla with some different. She took the time to listen to what I wanted and gave me multiple recommendations. She was extremely helpful and low pressure. Would definitely recommend working with her.
Amanda was great to work with, followed up and made all the paperwork much easier than normal. She even offered to deliver the car to us!
Amanda got two transactions done for us in record time and handled everything for us. Definitely recommend!
Sydney was great Very attentive to our questions She knew everything about the car and helped learn all the ins and outs Highly recommended salesperson and dealership
The sales experience at Land Rover Flatirons was excellent, and the team was attentive and helpful throughout the entire purchase process. Unfortunately, once the vehicle was shipped out of state, the transportation vendor’s service fell well short of the dealership’s high standards. No tracking number or delivery window provided, which has left me stuck at home waiting for the drop-off.
I want to thank Sydney so much on my new car. You and Rocky were super attentive, detail oriented, and you guys were just simply amazing to work with! I’m so happy with my new car and my baby will have a great comfortable ride in the back with great AC!!! Thank you a million times!
Excellent experience! The sales representative, Mark Handyside, was extremely knowledgeable, efficient, and friendly. Mark was outstanding. The finance department were helpful and guided the whole procedure extremely efficiently. The entire dealership is fantastic.
I received a very pleasant phone call from Sydney and scheduled an appointment. I was greeted with a smile. Sydney asked a few questions and she had the vehicle ready! The vehicle was parked out front and was freshly washed and looked great. Sydney allowed me to look at the vehicle I was interested in - she did not try to sell me. Sydney made the transaction great and seemed to promote my interest to the dealership. We were able to make the deal and I am very happy! Thank you Sydney!
Mike and the team at Land Rover Flatirons were phenomenal. I sat with Mike and shared my thinking around the type of vehicle I was looking for. We discussed the pros and cons of building your own car and waiting for delivery vs picking something off the lot. After test-driving a few different options - all Defenders, but I tried out the 90 and 110, in various styles and engine sizes - I settled on one that had everything I wanted... Love the digital rear view mirror, Expedition roof rack, and the air suspension.
The team at Land Rover Flatirons was easy to work with. Mike Prasad took the time to show me a bunch of options and explain the differences, helping me get the exact car I wanted at a great deal. Everyone that I have spoken with since I got my RRS purchased their Range Rover at Flatirons. These guys have excellent customer service!
This young man is new here but his experience shows. Haven’t bought one yet, but when I come back I’ll be contacting Devin
Best car buying experience I have had. Strongly recommend this dealership. Mike was tremendous, taking a lot of time to help us find the exact right vehicle and both the sales manager and the finance team could not have been more helpful or straightforward.
Mark was professional and helpful. I didn’t feel pressured to buy anything and he knew a lot about the cars. He also did a great job explaining all the financials. I would definitely buy another car from Mark.
Had a great experience at Land Rover Flatirons. The dealership is clean, plenty of amenities while I waited. And the staff were very helpful. Would absolutely recommend.
It’s always a pleasure working with Mark Handyside. This is the third Land Rover we’ve bought from him. He’s knowledgeable, efficient and fun to work with. I wouldn’t go anywhere else.
Mark was extremely welcoming from the get go. He professionally guided us through the entire purchase process from finding the perfect Range Rover to handover and follow up.
Michael was extremely professional and attentive. I called to make sure they had my desired model and he not only brought it out front but had it detailed as well. Top notch service!
Sales and finance made the transaction easy and quick. For busy customers this is ideal.
Michael was extremely helpful and patient with us through our car buying journey. He never pressured us, and took the time to answer each question we had along the way. We'll definitely work with him again.
Mike P was incredible. Super responsive, knowledgable and helpful. Dealership and service while in person is what you would expect from Land Rover. Would highly recommend both Mike and Land Rover Flatirons!
Sydney truely makes the car buying experience a warm and stress free experience for all of her clients. I have years of experience in the automotive industry and it is rare to find her attentiveness and enthusiasm in salespeople. If you’re in the market for a car- give Sydney a call!
Working with Sydney truly made this experience special. She made our whole family feel comfortable, even taking the time to connect with our son, which meant a lot. Anytime she didn’t have an answer, she made sure to find it, and she’s continued to be so responsive and supportive even after. We’re genuinely grateful for her and everything she’s done for us.
My Defender purchase at Land Rover Flatirons was made all that much easier and successful with Mike guiding me through the process and keeping me informed on delivery and other updates. Mike is well informed and well versed on all things Land Rover. A pleasure to work with!
Sydney was raised in a land rover family. She is attentive, punctual and above all else she listens to understand the needs of her clients. I hope to do business with her again. You are lucky to have her JLR
Excellent service. We had an extremely positive experience with Mike and the team Land Rover Flatirons.
Mike and his GM make the car buying experience exceptional! Spent a lot of time waiting.
Brought my Defender in for service 10 days ago, was told it would maybe be 1-2 days for repairs. Never offered a loaner and when we made the appointment was told if we wanted a loaner it would be a month or two before they could schedule the repairs. I reached out to the service tech (where they now offer text messaging vs. actually speaking to a real person) and was told day after day that he was going to "check with the tech and would get right back to me", and never received anything back with a status ... Read More DealerRater - Nov 29, 2025
I had the most exceptional experience at Land Rover Flatirons and I want to express my appreciation for the incredible team who made it all happen.
First, Mike deserves a huge thank you. He was patient with me throughout the entire process and answered every single question I had. The best part was that for both of my appointments, he was standing at the door waiting for me. That level of attentiveness is giving pure Forbes-level luxury service. He made everything feel seamless and effortless.
The dealership itself is stunning. It is spotless, beautifully designed, and so welcoming. And ladies, ... Read More DealerRater - Nov 18, 2025
Right now, with the issues at JLR and the expiring EV rebates, finding a PHEV Range Rover was nearly impossible, so we decided to try out of State. We found on the Internet a car we liked at Landrover Flatirons, 1200 miles from where we live. Despite the worry of attempting such a large, long distance transaction, we decided it was this or nothing so we went for it. I have to say that both the dealership, and in particular the sales rep Mike Prasad, made the whole process including delivery of the vehicle, easy, painless and fast, really easier than ... Read More DealerRater - Oct 15, 2025
My engine light went on at 93,000 mi 23 miles after I left Flatirons for service check up which they labeled as 96,000 miles. Second time they did that. When I got home I called asking for a service appointment. Best they could do was 8 weeks wait. I was beyond disappointed. I live an hour away. I was told do not drive it in. I tried to get someone in Ft. Collins to look at it but no one wants to work on Range Rovers. After 8 weeks wait I had the RR towed and it took until the next morning I received a ... Read More DealerRater - May 12, 2025
Waited 2 1/2 weeks for a service appointment with a loaner. Drove an hour to get there and when I pulled up, I’m told there is no loaner. We can reschedule you for another time…. Hands-down, the worst service department I have ever had to deal with
I had a great time buying my 2025 Range Rover Sport from this dealership! Mike, the sales associate, was a total rockstar. I showed up last-minute, and he still made time for me like it was no big deal. He walked me through financing vs. leasing with the patience of a saint, breaking down all the pros and cons so I actually understood what I was getting into.
Greg, the GM, also jumped in with some great advice. It felt like they genuinely wanted me to make the best choice for me, not just sell me a car. It felt more ... Read More DealerRater - Jan 18, 2025
Michael was great to work with! I usually hate the car buying experience, but he helped make everything easy from the first conversation through finalizing the purchase and was able to answer any questions along the way. He's also very friendly and laid back, which helped put us at ease, and he never put any pressure to move forward along the way.
The dealership was great too. Everyone was friendly from the moment we walked through the door, even people we weren't directly working with. They made the entire process much quicker and simpler than other dealerships I'... Read More DealerRater - Jan 10, 2025
Had a fantastic experience, was a spur of the moment purchase and Michael made it easy and pleasant. Have done cash deals at dealerships that took 2+ hours, got this deal done with financing in under 45 minutes. Highly recommend!
Mike was super friendly and helpful from the first time we met him in October to when we finally purchased our car in December. He was not pushy and did not try to oversell us. He listened to what we wanted and found us our car. He was also super efficient in getting us through the whole process. I would recommend Mike to anyone who is looking for a Land Rover! Mike also made himself available for questions after the purchase, which we appreciated.
Dealership was effective. Ideally they would have a tech onsite after 5 PM and on Saturdays. This seems like a no brainier. That caused delays. Otherwise, this was a great experience. Mike was key to the outcome.
Every request I had in doing a deal with Michael and the dealership was accommodated. I got exactly what I needed and wanted and felt like my needs and constraints were listened to and taken care of. First class service all the way from test drive to signing paperwork.
Michael was really easy to work with, just an overall great experience. We will return again.
Aaron and his team were very professional and patient. Awesome to working and doing business with Aaron and Land Rover Flatiron team.
Elijah was extremely helpful and we had a very positive experience test driving the car we were interested in.
Fantastic is the first words that comes to mind when I think about my experience with Land Rover Flatirons.
Michael was a pleasure to work with and he really provided me with all the resources to help make my buying decision quick and easy a real pleasure just a great individual that I look forward to working with again in the future.
I also had the opportunity to meet with Gregg who was just amazing and went above and beyond in helping me understand the entire process and helped me secure a better rate 10/10 thank you Gregg!
Overall a great ... Read More DealerRater - May 15, 2024
Mike was very helpful with the entire process!! This is our first time purchasing a Range Rover and looking forward to many great adventures.
The jeep is great but was missing a single must have. It was a deal breaker and Michael made it happen at no extra cost,
Michael was very professional and answered all of our questions. He let me take my time test driving and finding the right car.
My compliments to Elijah for having the patience in working with us since we walked into the showroom in February. We were pleased to pick up our Defender 90 and appreciate the time going over the car at delivery. It is also nice to know he is a good 4 X 4 enthusiast. I recommend asking for Elijah when coming here.
Care about the customers, great staff, easy to work with, no pressure, knowledge, and sincere
Everyone was extremely professional, very knowledgeable and got me in to the exact car that I wanted in the first day.
Michael has been a pleasure to work with and the Flatirons dealership is impressive. We’ve really enjoyed our experience with everyone we have met at Flatirons and working with Michael has been a wonderful experience. He’s very knowledgeable and super friendly.
Michael was great to work with! Super easy transaction and addressed all of our concerns!
The dealership is clean and pristine. The employee who greets folks is knowledgeable, friendly, and charming think her name is Suzanne. She made us feel like family! My wife and I were greeted and checked in on by multiple people, all of whom were kind. We worked specifically with Elijah on our purchase. He is the utmost professional, but not stuffy or unapproachable. His communication was consistent and clear, even when we needed to postpone for a bit. He kept us up to date with regular communication, but was only informative.... the opposite of pushy. Highly recommend.
Elijah went above and beyond since the moment I stepped out onto the lot. He's the reason I even considered a used Audi on the lot and why I came back to make the purchase a few days. The car is amazing and I couldn't be happier. He also kept to a promise of getting the extra set of summer tires from the previous owner for me. Elijah does a great job making you feel important and at ease when picking up the vehicle after purchase for the first time. Will highly recommend Elijah to anyone in the ... Read More DealerRater - Apr 18, 2024
Great job by Elijah! Will be back and recommend! Very pleasant to work with him!
Dealership was warm and welcoming from the moment I walked in the door. Elijah was on top of my inquiry, confirming my desires and providing me with an overview of current inventory. Elijah asked what kind of test drive I would like to experience, and demonstrated various features as I drove a route enabling me to fully experience many of the Defenders capabilities. Elijah created a very safe and trusting connection, always checking in with my needs and wants. Overall I had an outstanding experience with all aspects of the buying process.
This was hands down the worst customer service we have ever received when trying to purchase a vehicle. We visited the Dealership 4 times and they couldn't get it done. The sale basically fell in their laps and they still managed to miss the mark which should have been a slam dunk
The 1st time we visited, we were told if we didn’t have an apt they we not able to speak with us and we needed to come back at another time after we made an apt. The dealership was NOT busy and we were interested in purchasing ... Read More DealerRater - Jan 15, 2024
The service department is unusable. The staff is coarse and unwilling to work with customer needs. The best offered option was to leave a vehicle for over 3 weeks to perform a diagnosis or schedule an appointment over 6 weeks out to look at a warranty and potential safety issue on a part that was replaced 4,000 miles prior. Far better providers and options exist in the Denver area. Follow up: after bringing the vehicle to another service center, it was determined that not all of the bolts were reinstalled after the prior service from Flatirons. Very unprofessional service.
Worst place to take your car for repairs my LR3 its been in their shop for 7months and still not fixed they keep adding and adding parts and its not working still i was there for 1 key im at 3k for the key don’t recommend this place at all
You can't fix these cars yourself, so you really have to count on having a good support center, and this isn't it.
I have had serious issues since I bought my brand new defender here in January. My onboard computer system has stopped working, impairing a lot of driving functions. I tried calling and was told I would get a callback the same day, but never got a return call. Couldn't get a hold of a human when I called back. That was A MONTH ago. Sent an urgent email two weeks ago, followed up a week ... Read More Google - Sep 7, 2022
2000 Discovery starts but won't allow anyone to put it in DRIVE. After checking lights we saw that a front turn signal wasn't working. One bulb socket was burnt out, so we started looking around parts stores. We're shocked that this bulb socket wasn't available at local auto parts, and has to be ordered by the dealer for approx. $30 + TAX. Dealer parts dept. was helpful, but we felt that was too expensive. So we ordered one on the internet. Still paid around $30, but we're getting the whole light assembly with two brand new bulb sockets included.
Bad customer service I’ve been a mechanic for a few years and have had to talk to a lot of different PARTS departments. Flatirons Land Rover has been the most useless one. Doesn’t every parts department have a search bar to type in certain items? Isn’t that what they’re there for? They didn’t even touch their computer to attempt to help me.
I had year, make, model, isn’t that why you type in? Everyone else in the world will search for parts that way. why wouldn’t this place?
If you’re looking for ... Read More Google - Aug 10, 2022
Legit every car in the lot was in service I have bought a jaguar and it goes to the shop every year. I don’t recommend getting a Range Rover.
Vann was the most helpful parts guy I've ever talked to. He went way above and beyond.
It's nice to be able to sit down because as a corporate trainer I'm in charge of 36 States and I'm all over the country.
This is another disappointing landrover dealership the sales people are ignorant on the product and care more about making a sale than they do about selling this exceptional brand.
Also this is a location that sells vehicles over MSRP and prides themselves on ripping off customers.
Now on the flip side the service department does an excellent job and I'm pleased with dealing with them.
So I would highly suggest using the ... Read More Google - Jul 15, 2022
8 weeks to get an oil change. Can’t wait to get rid of this vehicle.
My family has literally been customers since Flatirons open its doors. I called for the past week trying to get info on Range Rover and Jag, playing phone tag. My fav sales person has left the organization. Today I got to talk a real person. She was unhelpful, implied that I just needed to talk to a man who might know these things (grrrrrrr) and essentially hung up the phone on me. What a major bummer experience!!! It used to be I would be welcomed at Flatirons Land Rover, I would chat about all the different vehicles the family has ... Read More Google - Jun 9, 2022
Just purchased a vehicle from Tressen Bryant here and my experience was NOTHING SHORT OF AMAZING! Excellent communication, care and thoughtfulness. I will definitely be back to see her on future purchases for my family!
I recently went in for unscheduled service and, along with my many other experiences at LRF, I again received spectacular service. Without including every detail, let me say that Bryon Cohen promptly addressed my service needs and coordinated with me along every step of the way that ended with early delivery and a price significantly less than the original estimate. Who can ask for more than that?
Service professionals were very courteous, but was informed after arriving for a scheduled service that this dealership no longer works on vehicles older than 2006. However, this does not appear to be noted anywhere on website nor are you precluded from making an appointment even if your vehicle is older than 2006. Website should be updated.
I am Alex from Alex auto repair My review is for Robin Focken . She works on parts department she really know what customer service is all about besides of The Acknowledge on parts the treatment I got is just amazing I have a auto repair shop and I deal with a lot of dealerships if everybody can be like her regarding customer service I don’t mind to pick up my own parts . Great customer service !!!!!!
Jarrod was a wonderful help. He was in constant communication with me and made this repair less overwhelming.
I had a wonderful experience buying my new (to me) car from this dealership. I worked with Mark, who was very friendly, helpful, and communicative. He made it as painless as possible and I was out the door much sooner than I had expected. My husband and I are extremely happy with our new purchase and are very glad we decided to drive down to this dealership to check out the car we happened to see online!
I recently visited service department at this dealership and I've had a great experience thanks to Jason Tinton who took time and understood what I needed to have done on my 2014 Range Rover. I will definitely and highly recommend this place because of the pleasant experience that I received from Jason, I would also like to say thank you to AJ for getting me in quickly as I was in a desperate need of having my car looked at. Thank you both, I will be back in the future.
I always receive great service from Jarrod at the service department. he always has me in and out in a timely manner and he is professional and explains all services to this non- car person. I always feel in good hands. I am also so impressed that my car looks better than in goes in as far as being cleaned and ready to go. Shout out to Breck who shines up my older Evoque to look band new.
Great experience! I couldn't be happier with my 22 Jaguar F Pace. Great service. Highly recommend Land Rover Jaguar Flatirons
