Customer Testimonials
Waited 2 1/2 weeks for a service appointment with a loaner. Drove an hour to get there and when I pulled up, I’m told there is no loaner. We can reschedule you for another time…. Hands-down, the worst service department I have ever had to deal with
I had a great time buying my 2025 Range Rover Sport from this dealership! Mike, the sales associate, was a total rockstar. I showed up last-minute, and he still made time for me like it was no big deal. He walked me through financing vs. leasing with the patience of a saint, breaking down all the pros and cons so I actually understood what I was getting into. Greg, the GM, also jumped in with some great advice. It felt like they genuinely wanted me to make the best choice for me, not just sell me a car. It felt more ...
Michael was great to work with! I usually hate the car buying experience, but he helped make everything easy from the first conversation through finalizing the purchase and was able to answer any questions along the way. He's also very friendly and laid back, which helped put us at ease, and he never put any pressure to move forward along the way. The dealership was great too. Everyone was friendly from the moment we walked through the door, even people we weren't directly working with. They made the entire process much quicker and simpler than other dealerships I'...
Had a fantastic experience, was a spur of the moment purchase and Michael made it easy and pleasant. Have done cash deals at dealerships that took 2+ hours, got this deal done with financing in under 45 minutes. Highly recommend!
Mike was super friendly and helpful from the first time we met him in October to when we finally purchased our car in December. He was not pushy and did not try to oversell us. He listened to what we wanted and found us our car. He was also super efficient in getting us through the whole process. I would recommend Mike to anyone who is looking for a Land Rover! Mike also made himself available for questions after the purchase, which we appreciated.
Dealership was effective. Ideally they would have a tech onsite after 5 PM and on Saturdays. This seems like a no brainier. That caused delays. Otherwise, this was a great experience. Mike was key to the outcome.
Every request I had in doing a deal with Michael and the dealership was accommodated. I got exactly what I needed and wanted and felt like my needs and constraints were listened to and taken care of. First class service all the way from test drive to signing paperwork.
Michael was really easy to work with, just an overall great experience. We will return again.
Aaron and his team were very professional and patient. Awesome to working and doing business with Aaron and Land Rover Flatiron team.
Elijah was extremely helpful and we had a very positive experience test driving the car we were interested in.
Fantastic is the first words that comes to mind when I think about my experience with Land Rover Flatirons. Michael was a pleasure to work with and he really provided me with all the resources to help make my buying decision quick and easy a real pleasure just a great individual that I look forward to working with again in the future. I also had the opportunity to meet with Gregg who was just amazing and went above and beyond in helping me understand the entire process and helped me secure a better rate 10/10 thank you Gregg! Overall a great ...
Mike was very helpful with the entire process!! This is our first time purchasing a Range Rover and looking forward to many great adventures.
The jeep is great but was missing a single must have. It was a deal breaker and Michael made it happen at no extra cost,
Michael was very professional and answered all of our questions. He let me take my time test driving and finding the right car.
My compliments to Elijah for having the patience in working with us since we walked into the showroom in February. We were pleased to pick up our Defender 90 and appreciate the time going over the car at delivery. It is also nice to know he is a good 4 X 4 enthusiast. I recommend asking for Elijah when coming here.
Care about the customers, great staff, easy to work with, no pressure, knowledge, and sincere
Everyone was extremely professional, very knowledgeable and got me in to the exact car that I wanted in the first day.
Michael has been a pleasure to work with and the Flatirons dealership is impressive. We’ve really enjoyed our experience with everyone we have met at Flatirons and working with Michael has been a wonderful experience. He’s very knowledgeable and super friendly.
Michael was great to work with! Super easy transaction and addressed all of our concerns!
The dealership is clean and pristine. The employee who greets folks is knowledgeable, friendly, and charming think her name is Suzanne. She made us feel like family! My wife and I were greeted and checked in on by multiple people, all of whom were kind. We worked specifically with Elijah on our purchase. He is the utmost professional, but not stuffy or unapproachable. His communication was consistent and clear, even when we needed to postpone for a bit. He kept us up to date with regular communication, but was only informative.... the opposite of pushy. Highly recommend.
Elijah went above and beyond since the moment I stepped out onto the lot. He's the reason I even considered a used Audi on the lot and why I came back to make the purchase a few days. The car is amazing and I couldn't be happier. He also kept to a promise of getting the extra set of summer tires from the previous owner for me. Elijah does a great job making you feel important and at ease when picking up the vehicle after purchase for the first time. Will highly recommend Elijah to anyone in the ...
Great job by Elijah! Will be back and recommend! Very pleasant to work with him!
Dealership was warm and welcoming from the moment I walked in the door. Elijah was on top of my inquiry, confirming my desires and providing me with an overview of current inventory. Elijah asked what kind of test drive I would like to experience, and demonstrated various features as I drove a route enabling me to fully experience many of the Defenders capabilities. Elijah created a very safe and trusting connection, always checking in with my needs and wants. Overall I had an outstanding experience with all aspects of the buying process.
This was hands down the worst customer service we have ever received when trying to purchase a vehicle. We visited the Dealership 4 times and they couldn't get it done. The sale basically fell in their laps and they still managed to miss the mark which should have been a slam dunk The 1st time we visited, we were told if we didn’t have an apt they we not able to speak with us and we needed to come back at another time after we made an apt. The dealership was NOT busy and we were interested in purchasing ...
2000 Discovery starts but won't allow anyone to put it in DRIVE. After checking lights we saw that a front turn signal wasn't working. One bulb socket was burnt out, so we started looking around parts stores. We're shocked that this bulb socket wasn't available at local auto parts, and has to be ordered by the dealer for approx. $30 + TAX. Dealer parts dept. was helpful, but we felt that was too expensive. So we ordered one on the internet. Still paid around $30, but we're getting the whole light assembly with two brand new bulb sockets included.
Vann was the most helpful parts guy I've ever talked to. He went way above and beyond.
Just purchased a vehicle from Tressen Bryant here and my experience was NOTHING SHORT OF AMAZING! Excellent communication, care and thoughtfulness. I will definitely be back to see her on future purchases for my family!
I recently went in for unscheduled service and, along with my many other experiences at LRF, I again received spectacular service. Without including every detail, let me say that Bryon Cohen promptly addressed my service needs and coordinated with me along every step of the way that ended with early delivery and a price significantly less than the original estimate. Who can ask for more than that?
I am Alex from Alex auto repair My review is for Robin Focken . She works on parts department she really know what customer service is all about besides of The Acknowledge on parts the treatment I got is just amazing I have a auto repair shop and I deal with a lot of dealerships if everybody can be like her regarding customer service I don’t mind to pick up my own parts . Great customer service !!!!!!
Jarrod was a wonderful help. He was in constant communication with me and made this repair less overwhelming.
I had a wonderful experience buying my new (to me) car from this dealership. I worked with Mark, who was very friendly, helpful, and communicative. He made it as painless as possible and I was out the door much sooner than I had expected. My husband and I are extremely happy with our new purchase and are very glad we decided to drive down to this dealership to check out the car we happened to see online!
I recently visited service department at this dealership and I've had a great experience thanks to Jason Tinton who took time and understood what I needed to have done on my 2014 Range Rover. I will definitely and highly recommend this place because of the pleasant experience that I received from Jason, I would also like to say thank you to AJ for getting me in quickly as I was in a desperate need of having my car looked at. Thank you both, I will be back in the future.
I always receive great service from Jarrod at the service department. he always has me in and out in a timely manner and he is professional and explains all services to this non- car person. I always feel in good hands. I am also so impressed that my car looks better than in goes in as far as being cleaned and ready to go. Shout out to Breck who shines up my older Evoque to look band new.
Great experience! I couldn't be happier with my 22 Jaguar F Pace. Great service. Highly recommend Land Rover Jaguar Flatirons
I haven't purchased a new car in over a decade, but Steve made it easy. He was straightforward, kind, and supportive through the whole process. Thank you, Steve!
We never write reviews, but we have to give a shout out to Elijah. He is the best car salesperson we have ever worked with. He went above and beyond to make this car buying experience easy and pleasant for our family. No pressure, nothing but service. We would recommend him many times over and will bring our business back to him in the future.
The best car buying experience we have ever had! I would highly recommend asking for Tressen Bryant if you visit Land Rover Flatirons. She was so patient with us and was extremely communicative via phone calls and texts throughout the whole process...which is a little crazy right now with some challenging inventory issues. I felt like she was part of our family and was invested in getting us exactly what we wanted. It was a pleasure to get to know her over the four months we waited for our vehicle. If I need another Rover, I am definitely seeing ...
Best car buying experience I have had in a very long time. Most of the process may be completed online, at your own pace without having to sit around in a dealership for hours. Why it is any other way now days is beyond me. Tressen Bryant was my sales associate and she made the experience absolutely seamless...ask for her if you plan to buy from LRF!
Friendly and helpful staff.
The staff was attentive, flexible, professional, and very helpful.
There aren't enough "positive " words to tell you why you should work with Tressen Bryant, but let me list a few: personable, trustworthy, knowledgeable, patient, accommodating, and fun! It was a long day (I came in just to compare and test drive, but ended up finding a perfect fit!), but she made sure my kids and I were comfortable the whole time. There were some small issues with my vehicle that we didn't see at first. Tress saw them on the final inspection. She went above and beyond to make sure that not only were they ...
Elijah was really awesome to work with! I hadn't purchased a new car in ~7 years, so I felt a little new to the whole experience again. He was super helpful with all of the questions I had, and definitely helped guide me on what to do in order to get the car and stay within my budget. He worked with me quickly and I was able to by the car the same day I test drove it. He even had it all looked over one more time for me and had the car ready for me to drive off ...
Robin is the best! As a business owner, it's great to deal with someone who values customer service as much as I do.
The service was outstanding! The service manager Bill Wheeler went the extra mile for me. When the need arises, I will definitely shop for a new vehicle at this dealership
Great service 😀😁
Great service
Always a good experience in the service department. They have been maintaining my XF for over 2 years
I’ll tell you later
Mark Handyside was exceptional to work with. I’ve been searching for a Discovery for several months and I’m lucky to have found one through this dealership. He was extremely knowledgeable, helpful and not pushy at all. I had a terrible experience at my local Land Rover dealer in Colorado Springs and so I was reluctant to work with another Land Rover dealership but Mark and his team changed my mind. It all made me feel at ease about my vehicle purchase. I highly recommend this dealership and especially Mark.
LR Flatirons is my favorite dealership/service experience! They're efficient, keep me updated throughout any service or repair process, and Sheila in the service dept is so kind, professional, and accommodating!
I bought a new Defender from JLR Flatirons in mid Dec. The process was easy just needed to wait for the vehicle to arrive. This is where things went bad quickly. I went through the process of purchasing the vehicle (no problems at all) and then took my vehicle home. This is where it went bad, the vehicle had a problem before I left the dealer. It took three weeks to fix the problem (disappointing). Why the lower rating, it would seem that the vehicle was never pre-inspected before I took possession. Instead, just get the quick sell and let ...
I recently visited to inquire about a trade in vehicle at this dealer. They were very helpful and appraised my current vehicle doing what they could to still get me something even though it had significant hail damage. Ashley was very thorough and made sure that I didn't have any questions or reservations. Her manager Eric even helped with some things, going out of his way to make sure everything was taken care of. Thank you JLR FlatIrons!
Tresses Bryant is terrific! We won’t buy from anyone else ... so down to earth, approachable, helpful and no pressure!!
Great place to buy a car! The service department is awesome. Everytime I have been there they have always been helpful and willing to listen to my complaint and come up with a solution that addresses the need and got the work done.
I have an F type jaguar. I took it for a service at the Flatirons location. In addition it needed an internal warranty panel replaced. In the process of replacing the panel they damaged another and had to order it in. They had the car about three weeks. In of itself, not their fault they didn't have the parts and had to order them in, accidents happen and they replaced the part they damaged and didn't try and hide it. BUT, in all that time they called my once to give me an update. I called them at ...
What can I say about my experience at Flatirons Land Rover.. First, i would say that this dealership is run with the absolute highest integrity, both the General Manager and Sales Manager were incredible. I found myself in a very precarious position and I was dealt with in the most honorable way imaginable. Second, I would tell you that if you are in the market for a Land Rover, Range Rover or Jaguar you would be doing yourself a disservice not to go and check out Flatirons Land Rover..
1st service for my new Land Rover, update after i pick it up Update.... It went well, it was serviced in a timely manner and service department good to deal with. It's really nice that I can get a loaner car like mine as my car gets service. Don't be shocked about the cost of service, just remember you drive a Land Rover.
If you're going to shell out money for a new car, this place makes it worth it.
The new Defender looks great, especially the interior.
Ashley was great! Test drove the new Defender 110.
Went there without an appointment. After waiting around for 15 minutes, finally one of the service writers acknowledge me. He then had the service manager go with me for a test drive. The service manager took the car and updated the firmware. That did not solve the problem. The next day, I found the problem which was the disconnected air intake pipe, connected it, and the problem was solved!
I had a great experience at this location. Parker in the service department was great, friendly and informative.
Mark Maniko was my sales guy 20 years ago and he is still there today with knowledge, integrity and paramount customer service. The showroom is new and set up is very efficient. I love the electric SUV, i Pace...they beat all the other car MFG to the market with a luxury product.
100% perfect customer service satisfaction, all the way around.
I filled out a random website questionnaire online seeking Jaguars dealer's near me on Thursday evening, at 8 am Friday morning Aaron Sanders called me. He asked what I was looking for and he got to work right away, I had told him that I wanted to wait 6mo. But he had exactly what I wanted coming in that day. So Saturday I went to Broomfield. Aaron had told me in advance he was going to be busy with other clients, but to come up anyway. So when I got there Eric one of the managers met me and started ...
Had a great experience last week with Aaron and the team at Land Rover Flatirons last week. I'm confident if I have any issues with my new Evoque I'll get the premium service i expect. Thank you!
Chris in service took great care of my issues. Would not hesitate doing business again with these folks.
My recent purchase experience at Jaguar Land Rover Flatirons was extremely positive and beyond my highest car buying expectations. Sales Consultant Suk Na was patient and answered all of my questions and if he was unsure of an answer he didn’t guess at an answer but made sure he had the right information. I never felt rushed during any part of the transaction. I would definitely recommend Suk Na and Jaguar Land Rover Flatirons to my friends, in fact, I have already.
Very friendly, polite, helpful and reasonable. Mom brings her Range Rover from Nebraska here due to the high quality of service and customer care.
Despite being in NYC and having had all our correspondences be via email and text, Christian, Mario and the entire Sales Team at Flatirons were incredibly responsive and helpful with my search and purchase of my XF Sportbrake. Not only were they 100% transparent with all the details of the deal, but they were incredibly generous with their offers for my trade and out the door pricing. What impressed me the most, was their professionalism, honestly, and integrity as a dealership. The only regret that I have is that I live 2000 miles away, otherwise I'd be giving them all my ...
Super friendly sales people. Marcy made my land rover test drive something to talk about! Will be definitely buying a car from here
Nice new facility. Miss the old 4x4 test track.
Loads of vehicles, both new and slightly used. Staff was very knowledgeable about their products.
expensive
Having had experience at both Land Rover dealers in the Denver area, I believe the service department (and parts counter) at Flatirons is *much* better than South Denver. Kudos to Brian at the service desk for his expert help and timely follow through!
As a loyal customer to the now closed Arapahoe Imports up in Boulder I was hesitant to take my LR3 to a dealership. After an air suspension failure Flatirons got me in that day and quickly diagnosed the issue with excellent transparency of cost, time, and what was actually wrong. They needed my car for a few days and during the time I had a family emergency where I needed to get down to the Springs. My technician Chris went out of his way to get the car done before the expected completion date and considered a loaner if not. ...
Friendly, inviting and easy folks.
